Michael began his hotel career in New York at the St. Regis Hotel and then the Helmsley Palace Hotel. He moved to Los Angeles and joined Sheraton Hotels to work at the Sheraton Grande and then the Miramar in Santa Monica. In 1996, Michael took three years off from the hotel industry to become SVP of Sales and Marketing for a cigar & restaurant start-up, partnering with Chuck Norris and Jim Belushi. Michael joined Hilton in 1999 and has worked in Los Angeles, San Jose, and San Francisco. While in Los Angeles, he was also a Professor in Hospitality at the Glendale Community College. Michael has been the General Manager of the Hilton San Francisco Union Square since 2007.
Since moving to the Bay Area, Michael has participated in organizations and events supporting city-wide economic and community development. Michael and the Hilton San Francisco Union Square are engaged in over thirty community organizations providing support for at-risk families, women, and children. He is Board President of the San Francisco Hotel Council, on the Board of Directors of San Francisco Travel, is involved with the Moscone Expansion, and was an active Board Member of the Chamber of Commerce.
Michael’s message is simple: Every guest and team member is important to our success. He “walks the talk” daily as he chats with lobby guests, stops into department and pre-shift meetings to connect with staff, or greets clients and event planners during conferences. Michael’s leadership, community engagement, team support, and spirit represent true San Francisco hospitality.
Michael Dunne is a native New Yorker with a degree in Hospitality Management from the Florida International University. He lives in the Oakland Hills with his wife Patti.